1. Introduction
Welcome to Elona. Elona is an all-in-one Customer Relationship Management (CRM) and financial dashboard designed specifically for beauticians and beauty industry professionals.
At Elona, we believe your data is your business. We have engineered our platform from the ground up to operate with maximum privacy and minimal data collection. This Privacy Policy outlines our strict data handling practices, clarifying what little data we collect, and more importantly, what we never touch.
2. Information We Collect (And What We Don't)
Our data collection philosophy is simple: if we don't absolutely need it to make Elona better for you, we don't collect it.
- Anonymized Telemetry Data: The only user data Elona collects is heavily anonymized telemetry data. This includes non-identifiable usage metrics (such as page load times, error logs, and aggregate feature usage rates). This data cannot be linked back to you, your business, or your clients.
- Zero Financial Data Collection: Elona serves as a dashboard to help you view and manage your business, but we never collect, intercept, or store your financial information. All financial processing, calculations, and data rendering occur entirely on your local device or directly between your device and your integrated financial institutions.
- Zero Client Data Collection: Any CRM data you input regarding your clients (names, appointments, preferences) remains strictly under your control. We do not harvest, read, or sync this data to our servers for analysis or collection.
3. How We Use Your Information
Because the only data we collect is anonymized telemetry, its use is strictly limited to:
- Feature Development: Understanding which tools are used most frequently (in the aggregate) to prioritize updates and new features.
- Bug Fixing and Performance: Identifying system crashes, bugs, or slow loading times to maintain a smooth experience.
4. Data Sharing and Disclosure
Elona operates in a closed ecosystem.
- We Do Not Sell Data: We never sell, rent, or trade your data to third parties, data brokers, or advertisers under any circumstances.
- Your Data Never Leaves Elona: The anonymized telemetry we do collect is stored securely on our internal infrastructure and is never shared externally.
- No Third-Party Tracking: We do not employ third-party tracking cookies or advertising pixels on our platform that harvest your behavior for outside networks.
5. Data Security
Even though we only collect anonymized telemetry, we treat our infrastructure with the highest security standards. We implement industry-standard encryption, firewalls, and secure development practices to ensure that our platform, and the closed environment in which you operate your CRM and financial tools, remains safe from unauthorized access.
6. Children's Privacy
Elona is a B2B SaaS product intended for professional use by adults. We do not knowingly collect any information from individuals under the age of 18.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as we add new features or as legal requirements change. If we make material changes, we will notify you by prominently posting a notice within the Elona dashboard prior to the change becoming effective.
8. Contact Us
If you have any questions, concerns, or technical inquiries regarding how Elona handles privacy, please contact us at:
Email: hello@GetElona.com